Amazon has admitted what we've always suspected. They're paying thousands, yes thousands, of workers to listen in on the conversations you have with Alexa. So, what you say in your apartment could be heard by an Amazon employee in a cubicle across the country. Sounds dang creepy.
"Amazon has thousands of employees whose job is to listen to conversations heard by the Alexa Echo in the homes and offices of Alexa users. Their employees work in locations all around the world, including the U.S., Costa Rica, Romania and India.
During their shifts, which last up to nine hours, Amazon employees go through up to 1000 audio clips to listen to conversations heard through the Alexa speaker."
Amazon confirmed it all:
“We take the security and privacy of our customers’ personal information seriously. We only annotate an extremely small sample of Alexa voice recordings in order [to] improve the customer experience. For example, this information helps us train our speech recognition and natural language understanding systems, so Alexa can better understand your requests, and ensure the service works well for everyone.
This only confirms my wife's fears about employees listening in to the mundane conversations at my house. When I bought an Echo Dot, she kept unplugging it. So I put it on top of the fridge.
But she saw it and covered it up with a dish towel.
So then she covered it with an oven mitt.
Then she eventually threw it out. She won.