UltaBeauty Store Employee TikTok Video Has Makeup Users Upset

BiancaAnn on TikTok really fired up the internet when she posted what happened when you return stuff at her job. She works at UltaBeauty.

She wrote on her post:

How returns are handled at the best beauty store ever💕 (I love my Ulta fam)

Then she revealed the horrifying truth.

Yeah, it's true. The precious and expensive make up you return to the store gets...


Even the expensive stuff like the Kylie Lip-Kit.

She explained to Buzzfeed: The main reason why things are damaged out is because of the possibility of cross contamination. If a seal is broken, even if it is unused, we have to either destroy it, send it back to the vendor, or send to DC where it can properly be discarded," she said.