911 Transcripts: From People Walking Into Windows At Apple’s New Building

Apple’s new futuristic looking building in Cupertino, California has some design issues. When the building opened, visitors to the building almost immediately started walking into windows while trying to find the doors.

Post it notes were placed on some of the windows but were immediately removed because it didn’t fit the design aesthetic of the building.

Do bleeding heads fit into the design aesthetic of the building?

Here are transcripts of three 911 calls made after people walked into the glass walls at the new Apple headquarters.

First Call:

Caller: We had an individual who ran into a glass wall pane and they hit their head. They have a small cut on their head and they are bleeding, slightly disoriented. We have on site security with them right now.

Dispatcher: Are you with the patient now?

Caller: No, I am not with the patient. We are trying to have a security unit call in right now so I connect you over.

Dispatcher: How old is the patient?

Caller: Late 20s.

Dispatcher: Is the patient male or female?

Caller: Male.

Dispatcher: Is he awake?

Caller: He is conscious.

Dispatcher: Is he breathing?

Caller: That we do not know. Yes, yes, he’s conscious and breathing.

Dispatcher: Let me go ahead here and update the paramedics. When did this happen?

Caller: It happened around five minutes ago. Around 12:05.

Dispatcher: Is there any serious bleeding?

Caller: Yes, from the head.

Dispatcher: Is he completely alert?

Caller: Yes.

Second Call:

Caller: OK. So we had an employee, he was on campus and he walked into a glass window, hitting his head, has a little bit of a cut on the eyebrow.

Dispatcher: OK, are you with the patient now?

Caller: Uh, no. I’m calling from our call center. We have security on site with the patient.

Dispatcher: OK, how old is the patient?

Caller: Um, unknown.

Dispatcher: OK, is the patient male or female?

Caller: It’s going to be a male, adult.

Dispatcher: Is he awake?

Caller: Yes.

Dispatcher: Is he breathing?

Caller: Yes.

Third Call:

Patient: Um, I walked into a glass door on the first floor of Apple Park when I was trying to go outside, which was very silly.

Dispatcher: You keep breaking up. You walked through a glass door?

Patient: I didn’t walk through a glass door. I walked into a glass door.

Dispatcher: OK, one second. Did you injure your head?

Patient: I hit my head.

Dispatcher: How old are you?

Patient: 23.

Dispatcher: Hold on one second, OK. When did this happen?

Patient: About a half an hour ago.

Dispatcher: Is there any serious bleeding?

Patient: No.


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